Right of Withdrawal

Exercising the Right of Withdrawal

If you made a purchase as a consumer within the European Union, you can exercise your right of withdrawal within 14 days of receiving the goods, in accordance with applicable law.

To submit a withdrawal request, please fill out and send the request with the following information:

  • First and last name
  • Order number
  • Product or service subject to withdrawal
  • Date of order receipt
  • Email address used for the purchase

Confirmation of the Request

Before final submission of the request, please verify that the information entered is correct and confirm your intention to exercise the right of withdrawal.

Submitting the Request

After submitting your request, you will receive an automatic email confirmation as proof of your communication.

Important

  • The right of withdrawal may not apply to certain products, services, or digital content, depending on current regulations.
  • Approval of the request is subject to verification of the order and the applicability of the right of withdrawal.
  • Any exceptions will be assessed in accordance with applicable law.